Privacy Policy

Thank you for visiting our sites Americanresidentialhomes.com, Bestwindowdeals.com, Eriebasementexperts.com, Eriemetalroof.pro, Getametalroof.com, Geterieroofing.com, Houserepairqotes.com, Leafprotect.com, Mybasementexpert.com, Protectmygutter.com, Roofsavingspro.com or Windowrefurb.com (the "Websites").

Converge Direct, LLC (“Converge,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy governs the Websites we and our businesses operate. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit any of our Websites and our practices for collecting, using, maintaining, protecting, selling, and disclosing that information.

This Privacy Policy applies to information we collect on our (i) Websites, (ii) in email, text, and other electronic communications; and (iii) when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.

We may collect, store, and use information that is linked or reasonably linkable to you and that identifies your past, present, or future health status or mental health status, as may be applicable (“Consumer Health Data”). This Privacy Policy provides information about how we collect Consumer Health Data, how we use it, what sources it is derived from, to whom we disclose it. In addition, if you are a resident of Connecticut, Nevada, or Washington, we provide further information about Consumer Health Data collected about you, as well as the rights you may have related to this data, in our Consumer Health Data Notice.

This Privacy Policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website. We recommend reviewing the privacy practices of those third parties before connecting accessing third party websites and sharing any personal data.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. We also recommend reviewing our Terms of Use, which govern your use of the Services. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy), so please check periodically for updates.

It is important that you read and understand the entire Privacy Policy before using our Websites. This Privacy Policy is provided in a layered format. You can jump to a specific section by clicking on the section below.

Our Websites are not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Websites. We do not knowingly collect personal information (as defined below) from children under 16. If you are under 16, do not use or provide any information on the Websites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 with or without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@convergemarketing.com.

Personal information is any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual. Categories of personal information we may collect will vary depending on how you interact with our Websites. Some information you may voluntarily provide and some information we may automatically collect when you visit and interact with our Websites. Personal information does not include publicly available information; lawfully obtained, truthful information that is a matter of public concern; information that has been de-identified, or aggregate consumer information. “Publicly available information” includes information that is made available from federal, state, or local government records; information that a business has a reasonable basis to believe is lawfully available to the general public, either through widely distributed media, or by the individual; and information that is made available by a person to whom the individual has disclosed the information if the individual has not restricted the information to a specific audience.

Information We Collect From You The personal information we collect on or through our Websites may include:

• Information that you provide on our Websites. This includes information provided at the time of registering to use our Website, posting material, completing forms on our Website, or requesting goods or services from our clients. We may also ask you for information or when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Websites and of the fulfillment of your inquiries.
• Your search queries on the Websites.

We collect personal information directly from you when you provide it to us when visiting, registering, using or completing forms on our Websites or our advertisements across different digital mediums, automatically as you navigate through the Websites and from our third-party business partners. We also collect records and copies of your correspondence.

Information We Automatically Collect We may also automatically record certain information from your system including your IP address, a unique device or User ID, version of software installed, system type, the content and pages that you access on the site and the dates and times that you visit site. We use this information for analytical purposes and to help us improve our site and our business in general. We may provide this information to affiliates and/or third parties to assist us in improving these functions. We may use other digital tracking on the Website to ensure that we provide you with a better digital consumer journey and experience as well as to ensure we have digital proof of our compliance of certain laws. For more information, see Cookies and Other Tracking Technologies.

Information We Collect From Third Parties We may also collect information from third parties such as:

• Third party marketing partners, including joint marketing/co-branding partners and marketing, advertising, and analytics companies.
• Our analytics and advertising partners and providers, including online advertising networks and analytics providers.
• Other companies that provide personal information to supplement what we already know about you, including data aggregators.

Aggregated, De-identified, and Anonymous Information Note that we may create aggregated, de-identified, or anonymous information from data by removing certain data components (such as your name, email address, or linkable tracking identifier) that makes the data identifiable, or through aggregation, obfuscation or other means. Subject to applicable law, our use and disclosure of such aggregated, de-identified, or anonymized information is not personal data or subject to this Privacy Policy.

We use information that we collect about you or that you provide to us, including any personal information:

• To fulfill the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our or our client's products or services, we will use that personal information to respond to your inquiry.
• To provide, support, personalize, and develop our Website.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To sell and transfer to our clients and other advertisers who may contact you to provide you with the goods or services described on the Website (our “Advertisers”) as well as data brokers (collectively, our “Clients”)
• To personalize your Website experience and to deliver our Client’s content and the product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via telephone, email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website and our client’s products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, and our and our customer’s products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please do not submit your information on the forms on our Websites.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. If you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our subsidiaries and affiliates.
• To our Clients who may contact you to provide you with the goods or services described on the Websites.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by company about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

We may disclose aggregated information about our users, and information that does not identify an individual without restriction. Disclosure of such aggregated information is not subject to this Privacy Policy.

The chart below is designed to help connect the dots of how and why we may use different types of personal information.

We and our third party providers may use cookies (when you interact with our Website or our advertisements) and other technologies such as log files, tracking pixels, web beacons, software developer kits, analytic tools and services to collect information (including personal information) automatically from you. Such information includes (but is not limited to) your internet protocol address, location information, the type of the web browser and operating system you use, browsing activities, usage information, and any other information that your web browsing software or internet service provider automatically provides to us. Please see the entirety of this Privacy Policy for all information that is collected.

A cookie is a small piece of data stored by your web browser on your computer or mobile device. We use cookies to collect information from you regarding your usage of our Website in order to remember user preferences and settings, personalize your experience with the Website, and for security purposes. You should also be aware that this website may use session replay technology (such as TrustedForm) to monitor your interactions with the website. For more information about session replay or TrustedForm, please review the TrustedForm Privacy Notice at https://activeprospect.com/trustedform-privacy-notice/. We primarily use this service to record a video of your mouse and keyboard movements on your monitor to confirm your consent to the collection and use of personal information described in this Policy.

Examples of Cookies we use:

• Strictly Necessary. We may use cookies that we consider are strictly necessary to allow you to use and access our Websites, including cookies required to prevent fraudulent activity, or improve security.
• Performance Related. We may use cookies that are useful in order to assess the performance of our Websites, including as part of our analytic practices or otherwise to improve the content, products or services offered through our Websites.
• Functionality Related. We may use cookies that are required to offer you enhanced functionality when accessing our website, including identifying you when you sign in to our Websites or keeping track of your specified preferences, including in terms of the presentation of content on our Websites.
• Targeting Related. We may use cookies to deliver content, including ads, relevant to your interests on our Websites and third party sites based on how you interact with advertisements or content.

You may opt-out of the automatic collection of some information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of the Website. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences or visit http://allaboutcookies.org for more information.

We may use third party analytics tools, such as Google Analytics and other services from time to time, in order to better understand your use of our Services and how we can improve them. These tools collect information sent by your browser or mobile device, including the pages you visit and other usage information. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. To prevent data from being used by Google Analytics, you can download the opt-out browser add-on at:  http://tools.google.com/dlpage/gaoptout?hl=en.

Please note that some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see What Choices Do You Have?.

We do not support "Do Not Track" browser settings and therefore the Website does not change its practices in response to a "Do Not Track" signal in the HTTP header from a browser or mobile application.

We maintain our systems in accordance with commercially reasonable industry standards to preserve the integrity and security of your personally identifiable information under our control. No security system is impenetrable. We cannot, however, guarantee, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks. Please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

We will retain your personal information for as long as necessary for the purposes outlined in this Privacy Policy. This information will be used and retained to the extent necessary to comply with any legal obligations or policies, to resolve disputes, and/or enforce legal agreements. Personal information also be retained for internal analytic purposes. This information is retained for a shorter period of time, unless it used to enhance security features or improve the functionality of our Websites. Our determination of precise retention periods will be based on (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position, including regard to applicable statutes of limitations, litigation or regulatory investigations.

Should you no longer wish to receive newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at the address listed at the end of this Privacy Policy or  this link. You may continue to receive email communications from us up to ten business days from the time we receive your unsubscribe request.

Please note that we can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their communications.

If you no longer wish to receive marketing communications from us (including our newsletter and other promotional communications), you can let us know by contacting us  here or by mail at the address provided below in Contact Us. The electronic marketing communications we send will also contain an opt-out mechanism pursuant to legal requirements. Please note that it may take up to 10 business days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request. Please also contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate. As a reminder, we can only control our own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their communications.

Please note that the Websites are compliant with the Telephone Consumer Protection Act. When you click on a submit button or other similar buttons that transmits the information you enter on one of our web forms on the Websites, you expressly agree that you are electronically signing an agreement with us under New York law with the terms of the consents, opt-ins and disclaimers on the relevant Website page. Please pay careful attention to these terms when submitting your information. By submitting your information (which may include personal or sensitive information or data), you are consenting to the processing, collection, sale, or transfer of any personal or sensitive information or data you provide by visiting this Website or completing any webforms on this Website. You are also agreeing to this Privacy Policy and the Terms of Use. Depending on the scope of the consent, you may be contacted by us, our affiliates, subsidiaries, partners, clients or other businesses and groups regarding the goods or services described on the Website. You may be contacted by email, computer, mail, residential or wireless telephone call, fax, text, or other means of electronic written communication with advertisements, messages, or telemarketing including through the use of automatic telephone dialing systems or an artificial or prerecorded voice using the information you provided on this Website even if you have previously or in the future register any of the foregoing information on the National Do Not Call Registry or similar list. Any phone calls made to or by you may be recorded. You are not required to enter into the agreement as a condition to buying any goods or services. You may revoke your consent at any time by following the directions set forth in the paragraph above.

Certain U.S. states provide now, or will in the future provide, their state residents with certain privacy rights with respect to their personal information or personal data, as defined under applicable law. These rights are subject to the specific laws of that jurisdiction and that certain other rights might apply. Please review our California Privacy Notice; Nevada Privacy Notice; and Privacy Notice For Residents of Other States for more information on rights and terms specific to your location or place of residence. As noted above, if you are a resident of Connecticut, Nevada, or Washington, we provide further information about Consumer Health Data collected about you, as well as the rights you may have related to this data, in our Consumer Health Data Notice.

If any of the jurisdictional notices below apply to you, please use the following information to exercise your rights. Please note that any request you submit to us is subject to an identification and residency verification process as permitted under applicable law, as well as certain other procedural requirements that may be noted in the sections below. Additionally, all requests are subject to certain exceptions under applicable law, which may vary. If you are a visually-impaired customer, a customer who has another disability or a customer who seeks support in other language, you may access your privacy rights by emailing us at info@convergemarketing.com.

Please send your request(s) using one of the following methods:

• Webform: Here
• Email: info@convergemarketing.com
• Mail: 25 W. 39th St., 6th Floor, New York, NY 10018

We do not charge a fee to process or respond to your verifiable consumer request unless its excessive, repetitive, manifestly unfounded, or in accordance with applicable law. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Depending on applicable law, you may be limited in how many verifiable or authenticated consumer request you make within a twelve (12) month period. If we have collected information on your minor child, you may exercise the above rights on behalf of your minor child. Additionally, in some jurisdictions, you may designate an authorized agent to submit a request on your behalf, and if so, we may require proof of the agent’s authorization by you and/or verification of the agent’s own identity.

Except where otherwise noted, we will respond to your request within forty-five (45) days after receipt and we reserve the right to extend the response time by an additional forty-five (45) days when reasonably necessary and provided consumer notification of the extension is made within the first forty-five (45) days.

This California Privacy Notice supplements the information contained in the rest of our Privacy Policy and is intended to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any capitalized term used and not otherwise defined below has the meaning assigned to it in our Privacy Policy. For the purposes of this California Privacy Notice, except where a different definition is noted, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available information, information that has been de-identified or aggregated, or other information subject to certain federal and state regulation.

If you are a visually-impaired customer, a customer who has another disability or a customer who seeks support in another language, you may access this California Privacy Notice by emailing us at info@convergemarketing.com

Personal information we collect. We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

• Identifiers
• Characteristics of protected classifications
• Internet or other electronic network activity information
• Geolocation data
• Audio, electronic, visual, or similar information
• Commercial information
• Inferences

The only sensitive personal information we collect is any medical or mental health diagnosis information you may provide when you complete the web form fills on this Website. We collect this information for a legitimate business purpose, namely, so that we or our client may determine whether you meet the criteria advertised on this Website.

Use of personal information. We may use or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our or our client's products or services, we will use that personal information to respond to your inquiry.
• To provide, personalize, and develop our Website.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver our client’s content and the product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via telephone, email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website and our client’s products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, and our and our customer’s products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
• To sale and transfer to our clients who may contact you to provide you with the goods or services described on the Website.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To market our products and services.
• To market the products and services of others.
• To provide targeted advertising.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of personal information. We limit our disclosure of the categories of personal information above to our service providers for one or more business purposes. “Business purposes” means the reasonably necessary and proportionate use of personal information for our operational purposes, other purposes described in this Privacy Policy, for the operational purposes of our service providers and contractors, as well as other purposes compatible with the context in which the personal information was collected.

We may “sell” and/or “share” personal information with our Clients or with third party advertising networks and platforms for purposes of providing targeted behavioral advertising on those platforms.

In the last 12 months (from the last updated date listed at the top of this Privacy Policy), we have “sold” or “shared” the following categories of personal information:

• Identifiers
• Internet or other electronic network activity information
• Electronic information
• Commercial information

Retention of personal information. We will retain your personal information for as long as necessary for the purposes outlined in this Privacy Policy. This information will be used and retained to the extent necessary to comply with any legal obligations or policies, to resolve disputes, and/or enforce legal agreements. Personal information also be retained for internal analytic purposes. This information is retained for a shorter period of time, unless it used to enhance security features or improve the functionality of our Websites. Our determination of precise retention periods will be based on (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position, including regard to applicable statutes of limitations, litigation or regulatory investigations.

Your privacy rights. The CCPA provides California residents with specific rights regarding their personal information. If you are a California resident, you may have the following rights under applicable California law:

• Right to know and access. You have the right to know what personal information we collect, use, disclose, and sell and/or share, as those terms are defined under applicable law. You may ask us to provide you a portable copy of this information up to two times in a rolling twelve-month period.
• Right to delete and erase. You have the right to request under certain circumstances that we, as well as our service providers and contractors, delete the personal information that we collect about you.
• Right to correct inaccurate personal information. You have the right to request the correction of inaccurate personal information.
• Right to non-discrimination. You have the right not to receive discriminatory treatment for the exercise of the privacy rights described above.
• Right to opt out of sale and/or sharing. You have the right to opt-out of the sale and/or sharing of your personal information by a business.
• Right to limit use and disclosure. You have the right to limit the use or disclosure of your sensitive personal information to only the uses necessary for us to provide goods or services to you. We will not use or disclose your sensitive personal information after you have exercised your right unless you subsequently provide consent for the use of your sensitive personal information for additional purposes.
• Sharing with third parties for their own direct marketing purposes. We do not disclose this personal information to third parties for their own purposes without your consent. If you wish to request information regarding such practices under California’s “Shine the Light” Law, please Contact Us. You must include your full name, email address, and postal address in your email or mail request so that we can verify your California residence and respond.

How to exercise your rights. You may exercise any of the rights described in this section by following the instructions in Your State Privacy Rights.

Notice of right to opt-out of sale/sharing. California residents may opt out of the “sale” or “sharing” of their personal information. As noted above, we may “sell” and/or “share” personal information with our Clients or with third party advertising networks and platforms for purposes of providing targeted behavioral advertising on those platforms. You may opt-out by following the instructions in Your State Privacy Rights. We do not knowingly sell or share the personal information of minors under 16 years of age without legally-required affirmative authorization. If you are a parent or guardian and you believe that your child has provided us with information without your consent, please review Children Under the Age of 16 and contact us by email at info@convergemarketing.com. You can also opt out of such sale or sharing by clicking the Your Privacy Choices link at the bottom of our website and selecting your preferences.

We may “sell” personal data as that term is defined under Nevada law. Nevada residents have the right to request to opt out of any future sale of their personal data under Nevada SB 220. If you are a Nevada resident and would like to make such a request, please follow the instructions in Your State Privacy Rights. You must include your full name, email address, and postal address in your email or mail request so that we can verify your Nevada residence and respond. In the event we sell your personal data after the receipt of your request, we will make reasonable efforts to comply with such request.

This section applies to any Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia residents about whom we collect personal data (defined below) from any source, including through the use of the Websites or by communicating with us electronically, in paper correspondence, or in person. The provisions contained within this section, in addition to the disclosures throughout the rest of this Privacy Policy, are intended to provide notices in compliance with the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), the Montana Consumer Data Privacy Act (“MCDPA”), the Oregon Consumer Data Privacy Act (“OCDPA”), the Texas Data Privacy and Security Act (“TDPSA”) the Utah Consumer Privacy Act (“UCPA”), and the Virginia Consumer Data Protection Act (“VCDPA”). This section does not apply to certain personal data that is collected from an individual in a business-to-business or employment context.

For purposes of this section, “personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. Personal data does not include de-identified data or publicly available information.

Our personal data practices. The CPA, CTDPA, MCDPA, OCDPA, TDPSA, UCPA, and VCDPA provide rights to residents of Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia, respectively, to receive certain disclosures and access regarding collection, use, sale, and sharing of personal data. More detail about what kinds of personal data we may collect or have collected, how we collect it, why we collect it, and who we may disclose it to is found in Information We Collect and How We Collect It, How We Use Your Information, and Disclosure of Your Information.

We may “sell” and/or “share” personal data with our Clients or with third party advertising networks and platforms for purposes of providing targeted behavioral advertising on those platforms.

Your privacy rights. If you are a Colorado, Connecticut, Montana, Oregon, Texas, Utah, or Virginia resident, you have the following rights under applicable law in relation to your personal data, subject to certain exceptions:

• Right to know and access. You have the right to know what personal data we collect, use, disclose, and/or sell or share as those terms are defined under applicable law. You may ask us to provide you a portable copy of this information up to two times in a rolling twelve-month period. Oregon residents also have a right to know the specific third parties to which we have disclosed personal data.
• Right to delete and erase. You have the right to request under certain circumstances that we, as well as our service providers and contractors, delete the personal data that we collect about you.
• Right to correct inaccurate personal data. You have the right to request the correction of inaccurate personal data.
• Right to non-discrimination. You have the right not to receive discriminatory treatment for the exercise of the privacy rights described above.
• Right to opt out. You have the right to opt-out of targeted advertising, our sale of your personal data, and profiling decisions that could produce legal or similarly significant effects concerning the consumer.
• Rights concerning sensitive personal data. If you are a Connecticut, Colorado, Montana, Oregon, Texas, or Virginia resident, we cannot process your sensitive data or your sensitive data inferences, or use your personal data for certain purposes without your affirmative consent. If you are a Utah resident, you have the right to opt out of having your sensitive personal data processed.

How to exercise your rights. You may exercise any of the rights described in this section by following the instructions in Your State Privacy Rights.

How to appeal decisions about your rights. Colorado, Connecticut, Oregon, Montana, Texas, and Virginia residents can appeal our decisions concerning privacy rights requests, as follows:

• Colorado residents. If you are a Colorado resident and want to appeal our decision with regard to a request that you have made, please Contact Us. Within forty-give (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If the appeal is denied, you may contact Colorado’s Office of the Attorney General by phone at (720) 508-6000 or by submitting a form here.
• Connecticut residents. If you are a Connecticut resident and want to appeal our decision with regard to a request that you have made, please Contact Us. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If the appeal is denied, you may contact Connecticut’s Office of the Attorney General by phone at (860) 808-5420 or by submitting a form here.
• Montana residents. If you are a Montana resident and want to appeal our decision with regard to a request that you have made, please Contact Us. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If the appeal is denied, you may contact Montana’s Office of the Attorney General by phone at (406) 444-4500 or by submitting a form here.
• Oregon residents. If you are an Oregon resident and want to appeal our decision with regard to a request that you have made, please Contact Us. Within forty-give (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If the appeal is denied, you may contact Oregon’s Office of the Attorney General by phone at (877) 877-9392 or by submitting a form here.
• Texas residents. If you are a Texas resident and want to appeal our decision with regard to a request that you have made, please Contact Us. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If the appeal is denied, you may contact Texas’ Office of the Attorney General by phone at (800) 621-0508 or by submitting a form here.
• Virginia residents. If you are a Virginia resident and want to appeal our decision with regard to a request that you have previously made, please Contact Us or notify the Office of the Attorney General of Virginia online here. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If the appeal is denied, you may contact Virginia’s Office of the Attorney General by phone at (804) 786-2071, written correspondence to 202 North 9th Street, Richmond, Virginia 23219, or online here.

Our Websites may include links or references to other websites or services. These linked sites are provided for your convenience and for information purposes only. This Privacy Policy does not apply to third party websites or social media features that may be accessed through links that we provide for your convenience and information. Accessing those links will cause you to leave our site and may result in the collection of your personal information by third parties. We do not control, endorse or make any representations about those third party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your information. We are not responsible for the privacy practices of such sites. This Privacy Policy applies solely to information collected via our Websites.

Our Services are not intended for use outside of the United States of America. If you are using the Services from outside of the United States of America, please be aware that your personal information may be transferred to, stored or processed in the United States, where our servers are located, and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using any portion of the Services, you understand and consent to the transfer of your personal information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.

This Privacy Policy may be updated periodically, and we encourage visitors to frequently check this page for any changes. You can tell when this policy was last updated by looking at the "Last Updated" date located at the top of this policy. In the event of substantive changes in the way we collect, process, use or share personal information, we may provide additional notice by adding a statement to our homepage and/or sending you a notification via email with a link to our revised policy.

Your further use of our website after the date our Privacy Policy was last updated will be subject to the revised policy.

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under applicable law, please do not hesitate to contact us at:

If you are a visually-impaired customer, a customer who has another disability or a customer who seeks support in another language, you may access this Privacy Policy by contacting us at info@convergemarketing.com or 646-292-5232.

This California Privacy Policy for California Residents (this “CA Privacy Policy”) supplements the information contained in our Privacy Policy and applies solely to you if you meet the definition of “Consumer” under the CCPA, which generally means you are natural person who resides in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018, as amended by the voter-approved California Privacy Rights Act of 2020 (the “CRPRA” and collectively, the "CCPA”) and any terms defined in the CCPA have the same meaning when used in this CA Privacy Policy.

This CA Privacy Policy does not apply to workforce-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. For more information on those policies please refer to our employee handbook.

We collect information that directly or indirectly identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, with a particular consumer, household, or device ("personal information").

For purposes of this CA Privacy Policy and under the CCPA, personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA's scope, like:
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
  • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

In particular, we have collected the categories of personal information from consumers within the last twelve (12) months described below in the Section entitled Sharing Personal Information.

We may use, sell, or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our or our client's products or services, we will use that personal information to respond to your inquiry.
• To provide, support, personalize, and develop our Website.
• To create, maintain, customize, and secure your account with us.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver our client’s content and the product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via telephone, email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website and our client’s products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, and our and our customer’s products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

We may share your personal information by disclosing it to a third party for a business purpose.

We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. We do not knowingly collect or sell personal information of California consumers under the age of sixteen (16) years.

In the preceding twelve (12) months, we have collected and disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

*For more information about session replay or TrustedForm, please review the TrustedForm Privacy Notice at https://activeprospect.com/trustedform-privacy-notice. We primarily use this service to record a video of your mouse and keyboard movements on your monitor to confirm your consent to the collection and sale of personal information described in this Policy.

We do not collect any Sensitive Personal Information. “Sensitive Personal Information” means social security, driver's license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin; religious or philosophical beliefs; union membership; mail, email, or text message content, unless we are the intended recipient of the communication; or genetic data.

Reselling Personal Information

The CCPA prohibits a third party from reselling personal information unless you have received explicit notice and an opportunity to opt-out of further sales. As an advertising and marketing company our clients routinely purchase personal information from us and may resell that information. To opt-out of those sales, please click here.

We do not sell or disclose deidentified patient information exempt from the CCPA to third parties.

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

To exercise your rights to know or delete described above, please submit a request by either:

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. You may designate, in writing or through a power of attorney, an authorized agent to make these privacy requests on your behalf to exercise these rights. An authorized agent may submit a request on your behalf if you have provided the authorized agent with power of attorney in accordance with California law. If this has not occurred, we will require the agent to provide proof that you have authorized it to act on your behalf and may require you to verify your own identity with us directly before we accept a request. We will do this by requiring the authorized agent to present verifiable written authorization from you that you have provided the agent with permission to submit the request and independently verify the agent's own identity with us.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: your email address, full name, postal address, date of birth, phone number, and any other reasonable information we require to process your request.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You do not need to create an account with us to submit a request to know or delete. We will only use personal information provided in the request to verify the requestor's identity or authority to make it.

For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales Opt-Out and Opt-In Rights.

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at info@convergemarketing.com.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, for example by using an SFTP platform.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link here.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by visiting our Websites.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We currently do not provide any financial incentives.

The CCPA establishes separate recordkeeping requirements for large businesses to track and publish specific metrics around consumer rights requests ("CRR Metrics"). This metrics rule applies to a business that knows or should know that it, alone or in combination, buys, sells, shares, otherwise makes available, or receives for commercial purposes the personal information of more than 10 million consumers in a calendar year, which represents approximately 25% of California's current population. Those large businesses must compile, and publish in their privacy policies by July 1 of each calendar year, the following CRR Metrics for the prior calendar year. The Company only came into existence in March of 2024, therefore, assuming the CRR Metrics rule applied to the Company, such a report would not be due until July 1, 2025. If and when we do publish CRR Metrics they will be available separately on this Website.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at: Converge Direct LLC, 25 W. 39th St., 6th Floor, New York, NY 10018.

We reserve the right to amend this CA Privacy Policy at our discretion and at any time. When we make changes to this CA Privacy Policy, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

If you have any questions or comments about this notice, the ways in which we collect and use your information described in the CA Privacy Policy or other parts of the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

If you need to access this CA Privacy Policy in an alternative format due to having a disability, please contact info@convergemarketing.com or 646-292-5232.